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Processing & Shipping Time
At PhoneTapify, we strive to process and ship your order as quickly as possible. Orders are typically processed within 1-2 business days after payment confirmation. Standard delivery times are 5-7 business days within the United States.

Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method. We occasionally offer free shipping promotions—be sure to check our latest offers!

Shipping Carriers
We use reliable shipping carriers such as USPS, UPS, and FedEx to ensure your order arrives on time and in excellent condition.

Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package in real-time.

Delivery Delays
While we aim to deliver within 5-7 business days, external factors such as weather conditions, carrier delays, or high order volumes may impact delivery times. If your order is delayed beyond the expected timeframe, please contact our support team for assistance.

International Shipping
At this time, we primarily ship within the United States. For international orders, please contact our customer support team to check availability and shipping costs.

Lost or Damaged Packages
If your package is lost or arrives damaged, please reach out to us within 7 days of the delivery date. We will work with the carrier to resolve the issue and ensure you receive your order.

Need Help?
For any questions regarding your order or shipping, contact our support team at sales@phonetapify.com

1. Returns and Exchanges

Thank you for choosing PhoneTapify. We strive to ensure your satisfaction with our NFC products. If you are not entirely satisfied with your purchase, we're here to help.

2. Return Eligibility

To be eligible for a return or exchange, the following conditions must be met:

2.1 Product Condition: The product must be unused, in its original packaging, and in the same condition as when you received it.

2.2 Initiation Period: You must initiate the return or exchange process within 30 days from the date of delivery.

3. Return Process

To initiate a return or exchange, please follow these steps:

3.1 Contact Us: Reach out to our customer support team via email at [email address] or phone at [phone number] to request a return or exchange and provide your order details.

3.2 Confirmation: Once your request is received and approved, we will provide you with a Return Authorization Number (RAN) and instructions for shipping the product back to us.

3.3 Packaging: Please ensure the product is securely packaged to prevent damage during transit.

3.4 Shipping: You are responsible for the shipping costs associated with returning the product. We recommend using a trackable shipping service to ensure safe delivery.

4. Refund Process

4.1 Inspection: Once we receive the returned product, our team will inspect it to ensure it meets the eligibility criteria.

4.2 Refund or Exchange: Depending on your preference and product availability, we will either process a refund to your original payment method or exchange the product for an alternative item.

5. Refund Timeframe

5.1 Processing Time: The time it takes for the refund to be processed may vary. Once approved, refunds will be processed within 30 business days.

5.2 Credit Timing: Please note that the timing of the refund appearing on your statement depends on your payment provider's policies.

6. Non-Refundable Items

Certain items are not eligible for return or refund, including:

• Items not purchased directly from PhoneTapify.
• Items returned beyond the specified return period.
• Customized or personalized items.

7. Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately. We will work with you to resolve the issue, either by providing a replacement or issuing a refund.

8. Contact Us

If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at:

• Email: info@phonetapify.com
• Phone: 406-233-3569

By making a purchase from PhoneTapify, you acknowledge that you have read, understood, and agree to the terms outlined in this Refund and Returns Policy.